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Welcome to Safety Cycle's website. we are located in heart of Los Angeles. either your new bike purchase or old bike repair, rent bike, contact our professional staff. safety cycle has with bicycle community since 1940s.


Our contact information

support@safetycycle.com

Safety Cycle Los Angeles
1018 N. Western Ave.
Los Angeles, CA 90029
Tel:323 464-5765

Safety Cycle Torrance
23112 Hawthorne Blvd Torrance CA 90505
Tel:310-375-4888

Hours of operation:
Monday - Friday 9:30 a.m. to 6:30 p.m. pst
Saturday 9:30 a.m. to 6:00 p.m. pst
Sunday 10:00 a.m. to 5:00 p.m. pst
support@safetycycle.com

Where are WE???
Los Angeles CA/ Torrance CA

1018 N. Western ave Los Angeles CA 90029 Tel:323-464-5765

23112 Hawthorne Blvd Torrance CA 90505 Tel:310-375-4888



Shipping Information:

Orders take one day. It goes from order received to package and send out within one business day. Expect about 3 to 7 business days for the order to be received, longer if International orders..

Refund, Returns and Cancellation Policies:

Online Return Policy

Safety Cycle stands behind our merchandise. If you do need to return an item, please return the item in the original packaging by the parcel carrier of your choice. Make sure you retain tracking information. Complete the Merchandise Return form on the back of the packing slip. If the packing slip is missing, please contact us directly. You are responsible for the shipping charges. All returns will be charged restocking fee of 25% of the purchase amount. shipping cost is not refundable.
Unopened items in their original packaging in good condition, damaged items from shipping or defective merchandise, and mis-shipped items are eligible for full refund or credit. Damaged items from shipping must be reported within 7 days of receiving the package. We will not give you a refund on any item that has been damaged in use under normal conditions, i.e: we will not make a refund on a derailer damaged while riding, or a pair of shorts torn in a crash.

Please keep a copy of all information until you have received your refund or replacement item(s).
DO NOT RETURN ITEMS WITHOUT RETURN AUTHORIZATION NUMBER

Return address:

Safety Cycle
1018 N. Western Ave.
Los Angeles, CA 90029

For more information on online returns, please call online us at 323-464-5765 or email support@safetycycle.com

In Store Return Policy

Safety Cycle Store Return Policy:

Your receipt is required for all returns.

Please include all original packing materials, manuals and accessories with the product to avoid any additional fees.

Your original receipt is required for all returns and exchanges.
All returns and exchanges must be in original condition and include all accessories.

7-day return period
We accept returns or exchanges up to 7 days from the original purchase. Please review the exceptions below.

Restocking Fee
A 25% of restocking fee will apply to accessories. if they were purchased as a special order, we do not accept returns.

Non-returnable items

Non-returnable items include bicycle, special orders and labor; consumable items such as food and drink; or items that are damaged or abused.
Refund method
Refunds for cash transactions will be made in the form of a company check. Refunds for check transactions will be made in the form of a company check after a 21 day waiting period. Refunds for credit card transactions will be in the same form as the original purchase.
Safety Cycle reserves the right to deny any return.

Frequently Asked Questions:

Do you ship internationally?
Yes we do!!

What shipping methods are available?
1. Ground Shipping (We ship out within 24 hours and it usually takes 3 to 7 business days transit.)
2. For International also pick ground for shipping. The website will automatically calculate the total for International shipping. Expect longer time lines for International Shipping.

Who pays shipping costs for an order?

The customer who places the order pays for the cost of the shipping. They choose the shipping method of their choice and the cost is included in their total.

What can a customer do in case they have questions on a order?
Please contact the store. The phone number is 323-464-5765.